Volunteering with Denver Community Fridges
Welcome to the Denver Community Fridges Volunteer Page! If you are an existing volunteer, you can find the login link for our volunteer portal (VicNet) along with other helpful resources and instructions in the drop downs below. If you are thinking about becoming a volunteer, please take a look at the volunteer descriptions in the “Types of Volunteer Roles” drop down and then follow the instructions in the “Becoming a Volunteer” drop down!
Types of Volunteer Roles
We are so excited you are thinking about becoming a volunteer with the Denver Community Fridges! We have a few different ways you can volunteer with us:
- A point person is a volunteer who visits a specific fridge on a specific day each week to clean and report any relevant information. Every fridge can have up to 7 point people, one for each day of the week. Each shift lasts anywhere from 30 minutes to 2 hours depending on how much food is in the fridge, the cleanliness of the fridge on a given day, and the number of community interactions taking place. Some of the tasks of a point person include: recording fridge temperature, fully wiping down and cleaning the fridge and freezer, organizing the pantry, picking up trash around the fridge, and taking an update picture for social media
- Distribution volunteers drive to our partner organizations on designated days to pick up food and other donations to distribute to our fridges. While we do have community members stocking the fridges on their own throughout the week, these scheduled pick ups by volunteers make up the majority of our donations. Each shift ranges from 2-5 hours depending on the location and the number of fridges you are distributing to. Primary responsibilities include: driving your car to a distribution location in the Denver Metro Area, distributing the collected items to our fridge locations, drop off leftover food that can’t fit in our fridges to a DCF team member in Denver.
- Data collection involves surveys completed by people who use our fridges, as well as raw tallies collected by us. Primary responsibilities of a data collection volunteer include sitting in a car/on a chair near one of our fridges to tally items such as: how many people come to our fridges, how many repeat visitors come, how many people are dropping off vs picking up food, how much food are people taking on average.
- Last minute help: Sometimes, we have a situation that needs quick attention. That may include: checking a fridge to confirm malfunction or needed repair, quick cleanup job at a fridge when no one else is available, putting up an ‘out of order’ sign at a fridge, cleaning up a broken pantry shelf, etc.
If you have any questions about volunteering, don’t hesitate to reach out to firstname.lastname@example.org with “Volunteer Question” written in the subject line.
Becoming a Volunteer
If you are interested in becoming a volunteer and are ready to attend one of our upcoming volunteer onboarding sessions, please fill out the Volunteer Interest form linked below. This form will ask you questions about you, your skills, how you would like to volunteer with us, and your availability. At the end of the form, you will provide your email address and be asked to create a new password. After you complete the form, you can then log into VicNet using the email and password you created on the form. Please see the Volunteer Portal Resources drop down for more information on signing up for an onboarding and navigating VicNet.
Volunteer Platform: VicNet
Use the email and password you provided on the Volunteer Interest Form to log into our volunteer coordination portal (VicNet). On the portal you will be able to look for shift openings, schedule yourself on a shift, remove yourself from a shift, and communicate with the volunteer coordinator.
Volunteer Portal Resources
If this is the first time you are logging into the portal or just have some questions, please find important information and VicNet resources here:
Once you enter your login information, you will be redirected to the portal where you can access messages from the DCF team, sign up for volunteer shifts, check your scheduled shifts, and find and register for upcoming volunteer events. Before you can sign up for a shift, you’ll need to register and attend a volunteer onboarding session. We have both in person and virtual options for onboarding sessions. To sign up for a session, you’ll need to log into VicNet and navigate to the “Schedule” tab. Here you will see a calendar with links to upcoming onboarding sessions. We recommend viewing the openings in the “Agenda” view; however you can also change the view between daily, weekly, monthly using the drop down box on the upper right hand side of the calendar. Select which session you would like to attend and await further information that will be sent via an email to the address on file. After you attend an onboarding session, you can begin to check the “Schedule” tab to see the calendar of upcoming available volunteer shifts.
Here are some resources made by Volgistics that can help you navigate the VicNet portal:
- How to Use VicNet: a Brief Guide for Volunteers
- Video on how to get started / navigate VicNet
- Using VicNet on a mobile device
If you have any questions or need help logging in, email email@example.com with “Volunteer Question” written in the subject line.